Frequently Asked Questions

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Services Details

Do I have console access?

Do I need a domain?

How long does it take to have a new server deployed?

How many IPs can I get?

Can I have different configurations?

Can I get extra storage?

Can I use cPanel or another control panel?

General Info

Do you offer free test?

What operating systems can I run?

What kind of content or usage is DISALLOWED?

What payment methods do you accept?

Can I export my data before closing my account?

Technical Support

What is your guaranteed SLA?

What kind of usage statistics do you offer?

What kind of technical support is available?

Who's in charge of fine tuning the server?

What is your response time?

Other Info

What type of firewall can you offer?

What do you mean by IOPS?

What hypervisor do you use?

What is your network speed?

Why is SMTP rate limited?

Do you protect me against DDOS?

Is RAM shared between servers?

Do you offer free DNS?

Can I have multiple internal networks, VLANs?

Can I boot in recovery mode?

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